Dear patients, in relation to the recent outbreak of Coronavirus COVID-19,your safety and wellbeing is always our TOP priority. Our Doctors continue to monitor the situation very closely and are implementing precaustion measures to ensure a  safe clinic enviornment.

 our clinic will open as normal trading hours to continue providing quality acupuncture and Chinese Herbal medicine treatment to our valued customers. Several change had been made to improve our services.

 

PORTECTING PATIENTS AND STAFFS-Increasing health and hygiene practice, we have incrased the time between appointments to allow additional cleaning measures.

  • treatment table will be disinfected after every treatment and All the towel will only use ONCE for each patient.
  • we use antibacterial products to disinfect all surfaces
  • in order to minise hygiene risk, we will discontiune use water dispensor. Please bring your own water bottle, we also offer water bottle if you need.

 

YOUR APPOINTMENT -We will contact you once you make a booking with us to confirm:

  • you  haven’t travelled overseas in the past 14 days
  • you haven’t been closely contacted with a confirmed covid-19 case in the past 14 days
  • if you present symptoms of fever, dry cough, sore throat or  short of breath.

 

PHONE OR SKYPE CONSULTATION AVAILABLE

  • If you are unable to attend our clinic, call or txt message our after hour number: 0426247771, organse an remoted appointment \with our doctor team to discuss  about your health concern. We can organise herbal medicine pick up after-hour or delivery.

 

Once again, I would like to thank all of TCM Health care patients for your ongoing cooperation with this matter and we apologise for any inconvenience caused.  We will continue to strive towards providing you with the highest quality of care.

Yours sincerely,

Dr. Kimberley Zhang